Privacy Policy
Last Updated: January 2025
1. Introduction
Hong Kong Mile Information Technology Co., Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name and contact information (email address, phone number)
- Account credentials
- Payment and billing information
- Communication preferences
2.2 Usage Information
We automatically collect certain information about your device and how you interact with our services, including:
- Device information (IP address, browser type, operating system)
- Log data and usage patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct or update your personal information
- The right to delete your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your use of our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Hong Kong Mile Information Technology Co., Limited
Phone: +852 38449912
Email: info@hkmile.com